Frequently Asked Questions
1. What is the scope of your market presence?
We have been operating since 2009 with a strong presence in Africa (30%), Southeast Asia (20%), Eastern Asia (20%), Mid-East (10%), South Asia (5%), and various domestic markets.
2. How do you ensure high quality for your products?
Quality is guaranteed through a rigorous process including a pre-production sample before mass production and a comprehensive final inspection before every shipment.
3. What types of machinery are available in your catalog?
Our product range includes mini rice mills, combined rice mills, grinders, pulverizers, chaff cutters, motors, and related agricultural machinery.
4. What delivery and shipping terms do you support?
We accept a wide range of delivery terms including FOB, CIF, EXW, DDP, DDU, and Express Delivery to meet different logistical needs.
5. What are the accepted payment methods and currencies?
We support payments via T/T, Credit Card, and PayPal. Accepted currencies include USD, EUR, and RMB.
6. Which languages can your service team communicate in?
Our professional team can provide services and support in both English and Chinese.