What is the minimum order quantity (MOQ) for custom units?
For OEM customization (logo/color scheme only), the MOQ is 50 units. For ODM customization (functional adjustments), the MOQ is 100 units. The MOQ can be adjusted based on your order volume with corresponding discounts.
Can we get samples for performance testing first?
Yes! For the first cooperation, you can apply for 1-2 paid samples. After successful testing, the sample fee can be deducted from the bulk order payment. Samples are shipped with standard configuration by default.
Do you provide technical tuning and setup support?
Yes. For bulk orders, we offer free online tuning guides, including videos and manuals, covering various scenarios like racing, freestyle flying, and indoor practice.
What are the warranty terms for the components?
Electronic components including motors, ESCs, and flight controllers come with a 1-year warranty under normal use conditions.
Are your systems compatible with mainstream FPV goggles?
They are compatible with all mainstream frequency band transmitters and goggles (such as DJI FPV, Fat Shark). We can also pre-install designated receivers according to your specific needs.
How are customized functions handled?
If you require specific color schemes or pre-installed receivers, please contact our support team for detailed communication regarding your requirements.
RedCat Motors
