❓ Frequently Asked Questions
Q: How to select a suitable motor or gearbox?
A: If you have motor pictures or drawings, or detailed specifications like voltage, speed, torque, motor size, and working mode, please let us know. We can recommend a suitable motor based on your specific requests.
Q: Do you offer customized services for standard motors?
A: Yes, we can customize voltage, speed, torque, and shaft size/shape. We can also add additional wires, connectors, capacitors, or EMC components as needed.
Q: Is there an individual design service available?
A: Yes, we design motors individually for customers. Note that developing specific molds may involve exact design and development costs.
Q: What is the typical lead time for orders?
A: Regular standard products typically take 15-30 days. Customized products may take longer. We are flexible and adjust based on specific order requirements.
Q: Are your motors certified for international markets?
A: Yes, our products are manufactured according to ISO9001 standards and carry CCC and CE certifications to ensure quality and compliance.
Q: Do the motors include cooling accessories?
A: For models above 60W, motors are typically assembled with a fan. Other accessories like thermal protectors and electromagnetic brakes can be included.
RedCat Motors
