What is the minimum order quantity (MOQ) for custom motors or drones?
For OEM customization (logo/color scheme only), the MOQ is 50 units. For ODM customization involving functional adjustments, the MOQ is 100 units. Bulk order discounts are available.
Can we get samples to test performance before a bulk order?
Yes, we support paid samples (1-2 units) for initial performance testing. Upon proceeding with a bulk order, the sample fee can be deducted from the final payment.
Do you provide technical support for flight tuning?
Absolutely. For bulk orders, we provide free online tuning guides, including videos and manuals tailored for racing, freestyle, and indoor flight scenarios.
What is the warranty policy for electronic components?
Electronic components such as motors, ESCs, and flight controllers come with a 1-year warranty under normal operating conditions.
Are these products compatible with mainstream FPV goggles and transmitters?
Yes, our systems are compatible with all mainstream frequency bands (e.g., DJI FPV, Fat Shark). We can also pre-install specific receivers based on your requirements.
What is the typical lead time for production?
Lead times vary based on customization requirements and order volume. With a production capacity of 100,000 pieces per year, we ensure efficient turnaround for both small and large batches.
RedCat Motors
